Review Shanaya's Driving School policies for student services, road tests, cancellations, privacy, payments, and website terms.
Student Service & Road Test Policy: The school identity, lesson fees and duration disclosures, licence requirements, vehicle occupants, payment and refund rules, and road-test responsibilities that apply before training.
Privacy Policy: How we collect, use, store, disclose, and protect personal information across the website, bookings, and Ruley Rewards referrals.
Installment Policy: Rules for approved installment plans, written payment schedules, missed payments, withdrawals, and overdue balances.
In-Vehicle Passenger Policy: Why ordinary driving lessons normally include two people—the student and licensed instructor—with no ride-along passengers, and how exceptional occupants are disclosed.
Promotions & Discounts Policy: Who qualifies for discounts, coupon codes, and promotional offers — and why promotional pricing applies to self-funded students only, not to enrolments paid by a third-party organization.
Cancellation & Rescheduling Policy: How to cancel or reschedule a booked lesson/package, how much notice is required, what happens to your fee at each notice level, when a refund is available, and how credits are applied.
Terms & Conditions: The general terms that apply when using the website, booking services, or submitting forms.