Privacy Policy

Definitions

For the purposes of this Privacy Policy, "Personal Information" means any information that identifies or can reasonably be used to identify an individual.

• Name
• Email address
• Phone number
• Mailing address
• IP address
• Referral identifiers
• Payment records
• Course enrollment details
• Communications with the Company

Personal information does not include aggregated or anonymized data that cannot reasonably identify an individual.

Information We Collect

We may collect personal information directly from individuals when they register for driving lessons, create accounts on our website, submit forms or inquiries, participate in the Ruley Rewards Referral Program, contact us by phone, email, or online messaging, subscribe to newsletters or promotional communications, or interact with our website or referral links.

The types of information we may collect include identity information, contact information, referral program information, transaction information, and technical data.

• Identity information, including full name, date of birth, and age verification information.
• Contact information, including email address, phone number, and mailing address.
• Referral program information, including referral links used, referral activity and conversions, and commission eligibility data.
• Transaction information, including purchased packages, payment confirmation, and refund or cancellation records.
• Technical data, including IP address, browser type, device information, and website interaction data.

How We Use Personal Information

We collect and use personal information for legitimate business purposes and will not use it for purposes beyond those reasonably required to provide services unless consent is obtained or permitted by law.

• Administering driving lesson bookings.
• Processing payments and enrollments.
• Operating the Ruley Rewards Referral Program.
• Verifying referral eligibility.
• Issuing referral commissions.
• Communicating with students and participants.
• Providing customer support.
• Preventing fraud or misuse of services.
• Maintaining security of our systems.
• Improving website functionality and user experience.
• Complying with legal and regulatory obligations.

Referral Program Data

Participants in the Ruley Rewards Program may generate referral links that track activity. Information collected through referral tracking is used solely to verify legitimate referrals, calculate commissions, prevent referral fraud, and maintain the integrity of the program.

Internal tracking records maintained by the Company are considered final and authoritative for referral attribution.

• Referral link identifiers
• Click timestamps
• Referral source pages
• Conversion events
• Purchase confirmations

Consent

Where required by law, the Company will obtain consent before collecting or using personal information. By voluntarily providing personal information, individuals consent to its collection and use as described in this Privacy Policy.

Participants may withdraw consent at any time, subject to legal, contractual, or operational limitations. Withdrawal of consent may limit our ability to provide services.

• Website forms
• Account registrations
• Service agreements
• Referral program participation
• Written or electronic communication

Protection of Personal Information

The Company implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, theft, misuse, alteration, and disclosure.

While reasonable safeguards are implemented, no system can guarantee absolute security.

• Secure servers
• Encrypted communications
• Restricted employee access
• Authentication controls
• Monitoring for suspicious activity

Disclosure of Information

The Company does not sell personal information. Personal information may be disclosed only where necessary to process payments, provide services, operate website infrastructure, administer referral program tracking, comply with legal obligations, or respond to lawful government requests.

Third-party service providers may include payment processors, cloud hosting providers, website analytics services, and referral tracking systems.

All third parties are expected to maintain appropriate privacy protections.

Anti-Spam Compliance

The Company complies with the Canada Anti-Spam Legislation (CASL). Commercial electronic messages may be sent only where express consent has been obtained, implied consent exists under applicable law, or the message relates to an existing business relationship.

Recipients may unsubscribe from communications at any time. Participants in the referral program must also comply with CASL when promoting referral links, and the Company is not responsible for CASL violations committed by referral participants.

Retention of Personal Information

Personal information will be retained only for as long as necessary to provide services, administer programs, maintain business records, and comply with legal obligations.

When personal information is no longer required, it will be securely deleted or anonymized.

Access and Correction Rights

Individuals have the right to request access to their personal information held by the Company and may also request correction of inaccurate or outdated information.

Requests may be submitted by contacting the Company using the information provided in this policy. The Company may require identity verification before granting access to personal data.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, remember user preferences, and maintain referral link tracking.

Users may disable cookies in their browser settings; however, some website functionality may be affected.

Children and Minor Participants

The Company does not knowingly collect personal information from individuals under sixteen (16) years of age without parent or legal guardian consent.

Where a participant under nineteen (19) participates in the Ruley Rewards Program, parental or guardian consent may be required in accordance with applicable laws.

Limitation of Liability

The Company shall not be responsible for damages arising from unauthorized access to personal information where reasonable security safeguards have been implemented.

Users are responsible for maintaining the confidentiality of their own account credentials.

Changes to this Privacy Policy

The Company may update this Privacy Policy from time to time. Updated versions will be posted on the website and will become effective upon publication.

Continued use of our services constitutes acceptance of the revised Privacy Policy.

Contact Information

Questions or requests regarding this Privacy Policy may be directed to Shanaya's Driving School using the contact details below.

• 2770 Leigh Rd, Victoria, BC V9B 4G1
• info@shanayasdrivingschool.com
• +1 (250) 542-3673

By using our website, services, or referral program, individuals confirm that they have read, understood, and agree to this Privacy Policy.